Terms of booking a Real Africa Adventures Safari, Uganda Mountain Gorilla Safari, Trips to Kenya, Volunteer trips to Tanzania, student tours and trips to Uganda, mission trips to Uganda and kenya, bird viewing trips to Uganda
REAL AFRICA ADVENTURES BOOKING TERMS AND CONDITIONS
Real Africa Adventures is a trading name of Real Africa Adventures Africa, Ltd., a company registered in Uganda and the United Kingdom
The following terms as used in these Booking Terms and Conditions shall be considered synonymous: safari, tour, and trip, all of which refer to the travel arrangements being booked with Real Africa Adventures.
Additionally, the following terms: client, guest, participant, visitor, member, passenger, and traveler all refer to you, as the traveler.
These booking terms and conditions are expressly made part of the following forms (a separate completed and signed copy of each being required for each traveler to confirm a trip reservation with Real Africa Adventures):
Reservations Booking Form, Liability Release and Assumption of Risk Agreement
● RESERVATIONS AND PAYMENTS: Standard policy for Real Africa Adventures is that on booking, a deposit of 20% of the safari fare has to be sent back to us along with a completed and signed Reservations Booking Form and a completed and signed Liability Release and Assumption of Risk Agreement order to confirm your reservation. Upon receipt of your signed Reservations and Release forms and your deposit, we will, subject to availability, reserve your place on your selected safari. The balance of the safari price is due not later than 8 weeks prior to departure.
Upon receipt of your payment, the signed Reservations and Release forms, signed by each guest, plus the completed and signed we will send, safari information, clothing lists,
etc. All prices are quoted in U.S dollars. Or English pounds.
● CANCELLATION AND REFUND POLICY: Cancellations are only effective upon Real Africa Adventures’ receipt of written notification, signed by the client. If cancellation is made 8 weeks before departure, your 20% deposit is refunded. If your cancellation is made after the due date for full payment of your trip fare, the deposit payment willbe forfeited as it will have been used to make reservations for your trip.
● INSURANCE: It is a condition of booking that the sole responsibility lies with the guest to ensure that they carry the correct comprehensive travel and medical insurance to cover themselves, as well as any dependants and traveling companions for the duration of their tour to Africa. This insurance should include coverage in respect of, but not limited to, the following eventualities: cancellation or curtailment of the safari, emergency evacuation expenses, medical expenses, repatriation expenses, damage, theft or loss of personal baggage, money and goods.
● MEDICAL INFORMATION / LIABILITY RELEASE: Participation on a safari or tour to Africa requires that you be in generally good health. All guests must understand that while a high level of fitness is not required, a measure of physical activity is involved in all African safaris and tours.
It is essential that persons with any medical problems and/or related dietary restrictions make them known to us well before departure. Anti-malaria precautions should be taken, and these are the sole responsibility of the client. Any required inoculations must be recorded by the client’s health practitioner on a valid vaccination certificate, which the client must carry in his/her possession throughout the tour. Real Africa Adventures will not assume responsibility for the accuracy of any medical information. You should consult your doctor or pharmacist for up to date requirements and personal recommendations.
By forwarding the tour deposit, the signed Reservations Booking Form and the signed Liability Release and Assumption of Risk Agreement, the guest certifies that he/she does not knowingly have any physical or other conditions of disability that would create a risk for him/her or other tour participants.
● CURRENCY FLUCTUATION: In order to keep our tour rates as low as possible, we do not build into the price an allowance to cover possible increases from currency fluctuations. Therefore, as currencies do fluctuate constantly around the world, it may be necessary for us to raise the tour cost, at any time before final payment, if there is exceptional cost increases beyond our control. An increase in the tour price shall not be sufficient grounds for any refund of fees already paid for the tour.
● AIRFARES & DELAYS: Airfares are subject to change without notice prior to ticketing. Real Africa Adventures is not responsible for any airline schedule or airfare changes, cancellations, overbooking or damage or loss of baggage and property. Any and all claims for any loss or injury suffered on any airline must be made directly with the airline involved and not Real Africa Adventures.
Air schedule changes may necessitate additional nights being added to your tour. These schedule changes are beyond the control of Real Africa Adventures and any resulting additional costs must be borne by the guest.
Real Africa Adventures cannot be held liable for any delays or additional costs incurred as a result of airlines not running to schedule.
● TOUR CANCELLATION: Real Africa Adventures shall not be held responsible for occurrences such as strikes, wars, acts of God, acts of government or any other cause whatsoever that may make operation of the tour impossible, illegal or inadvisable. All tour payments received will be promptly refunded, and this refund will be the limit of
Real Africa Adventures is not responsible for any expenses incurred by tour members in preparing for the tour, including non-refundable or penalty-carrying airline tickets, special clothing, visa or passport fees, or other tour-related expenses.
● GUIDE REPLACEMENT: If a private guide is unable to lead a pre-scheduled safari due to illness, etc., Real Africa Adventures and its operators in Africa reserve the right to substitute with another guide.
● ITINERARY CHANGES: Although every effort is made to adhere to schedules, it should be noted that the our operators in Africa may be obliged to occasionally change routes and camps on safaris as dictated by changing conditions.
Such conditions may be brought about by seasonal rainfall on bush tracks, airfields and in game areas, by game migrations from one region to another, or airline or other booking problems, etc. Real Africa Adventures shall not be held responsible for such itinerary changes as discussed above.
● SPECIFIC ACCOMMODATION: While our operators use their best endeavors to ensure that all reserved accommodation is available as planned, Real Africa Adventures shall not be held responsible for a refund either in the whole or part, if any accommodation or excursion is unavailable and a reasonable alternative is found. If the guest is unable to use any service provided in the itinerary, then there are no refunds due.
● LUGGAGE: For safety and because space is restricted, baggage in the charter aircrafts commonly used to transport guests to and from safari camps is restricted to a maximum of 12 kg per person in a soft bag this includes camera equipment and carry-on baggage.
Should guests arrive with excess baggage without prior warning, their baggage could be delayed, as our operators in Africa may then have to fly the baggage into camps at a later stage at considerable extra cost to the guest. However, should the guests know in advance that their baggage will exceed the limit; we can usually make arrangements to book an extra seat for the bags on the aircraft, at an additional cost.
● WILD ANIMALS: Please be aware that our safaris may take you into close contact with wild animals. Attacks by wild animals are rare, but no safari into the African wilderness can guarantee that this will not occur.
Real Africa Adventures cannot be held responsible for any injury or incident on the safari. Please note that the majority of the safari camps are not fenced and that wildlife do move freely in and around the camps. Always follow the safety instructions from the camp's staff with regards to moving to and from your tent and while on game activities throughout your safari.
● PASSPORTS & VISAS: The onus is upon the guest to ensure that passports and visas are valid for the countries they plan to visit. Real Africa Adventures cannot be held liable for any visas and/or passports which are invalid or not held by the guests, nor for the cost of any passports or visas.
● NOT INCLUDED: (varies by itinerary): Insurance to cover for cancellation and curtailment, medical, baggage, money, and emergency evacuation; beverages in certain areas; personal laundry at certain camps; gratuities to guides, paddlers and to camp staff; any excursion not related to the safari; optional meals in towns and cities.
● GUEST REPRESENTATION AND CONSENT: The person making any booking with Real Africa Adventures, warrants that he or she has authority to enter into a contract on behalf of all other persons included in such a booking and in the event of the failure of any or all of the other persons so included to make payment, the person making the booking shall by his/her signature thereof assume personal liability for the total price of all bookings made by him/her.
● AGE LIMITS: Please consult with us for the specific age policies at the camps on your itinerary. If anyone misrepresents their age, our operators reserve the right to terminate the tour without refund. Real Africa Adventures cannot be held responsible for any refund in this situation.
Real Africa Adventures will not discriminate against any individual because of race, religion, sex, sexual preference or nationality.
Payments methods Accepted
● Cash
● Certified Check
● Paypal
● MasterCard
● Personal Checks
● Traveller’s Checks
● Visa
● Wire Transfer
● American Express |
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